Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 1 / 5

  By Megan Doetsch
  I haven't even been there yet and have already had a bad experience. I work for a car dealership and every saturday we order food for everyone. So our manager was told by one of the employees last week to call 24 hours ahead for the next time. So my manager did that for the next weekend and they say they can not do it. They must really not want our business because this is a big company and they obviously do not care about word of mouth because it is ridiculous how we've given them plenty of time to prepare and they tell us no we're not going to do that. I've worked for plenty of restaurants and this is not how customers should be treated. Thank you Pleasant Prairie Chipotle, you have now lost our business.
  March 10, 2017
• 4 / 5

  By Kim Plato
  The grilled chicken very good. I have never been treated so disrespectfully by 2 counter associates at the Pleasant Prairie store. A girl with glasses started laughing at me when I would look at her. She would talk with the young man next to her and they would both look at me and start laughing. It happen the 3 times, every time I looked at her. When, I sat down another very nice young lady came to my table and asked how I was and if I needed anything. She also came back to my table when I was leaving to tell me to have a nice day. I run a business in the area and I am happy to say my employee appreciate our customers...we do not make fun of our clients! My lunch hour is my time to sit and relax not having to rush through lunch because I am very uncomfortable. I wish I would have gotten the gals name that came to my table...now that is good customer service. Will, I go back...I think not. I will also get our gift cards for our business elsewhere!
  October 31, 2016